Help
Giving Roger access
The safest way to let Roger work on your hosting, domain or server is to give him his own login, rather than sharing yours. You stay in control: you can see what access he has and remove it at any time, and your password never leaves your hands.
When a step asks for an email address to invite, use:
rogerudall@gmail.com
If your provider is not listed, or does not let you add another person, please share the login through the secure form on your request page in the client portal. Never send passwords by email.
Hostinger
Use Account Sharing to give Roger his own access to your website (and, if needed, your domain's DNS) without sharing your password.
- Sign in to hPanel. Click your profile icon at the top right, then Account Sharing.
- Click Give Access.
- Select what to share: your hosting plan for the website, and your domain if Roger needs to change DNS settings.
- Choose the access level Collaborator. Roger can then work on your website and DNS, but cannot buy anything, change your account details or invite anyone else.
- When asked for the email address of the person you are inviting, enter rogerudall@gmail.com.
- Click Give Access to finish. Roger gets an email from Hostinger and accepts it.
To remove Roger's access later: Account Sharing, then the list of users that have access to your account: click the ⋮ menu next to Roger and choose Remove access.
Sharing a hosting plan gives access to every website on that plan.
Based on Hostinger's own help pages, checked 31 October 2026. Screens change from time to time; if something looks different, the Hostinger help page has the latest steps, or just ask Roger.
IONOS
IONOS does not offer a simple way to add another person to an ordinary hosting or domain account; its only option is a partner programme for registered IONOS agencies. Please share the login through the secure form on your request page in the client portal instead, and change the password once the work is done.
Based on IONOS's own help pages, checked 31 October 2026. Screens change from time to time; if something looks different, the IONOS help page has the latest steps, or just ask Roger.
One.com
One.com lets you add Roger as a guest user, with his own login, if your domain has One.com's Domain Protection add-on (it used to be called DNS Admin). Without it, please share the login through the secure form on your request page instead.
- Log in to the One.com Control Panel and click Guest User in the menu on the left.
- Click Add new guest user.
- Enter rogerudall@gmail.com. This becomes Roger's login.
- Under Set user permissions, tick only what Roger needs for the job, usually DNS settings, and for website work also PHP and database settings and Website Builder, File Manager & Online Shop. Billing is never included.
- Click Add. Roger gets an email with a link to set his password.
To remove Roger's access later: Go back to Guest User in the Control Panel, where you can change Roger's permissions or remove him at any time.
Based on One.com's own help pages, checked 31 October 2026. Screens change from time to time; if something looks different, the One.com help page has the latest steps, or just ask Roger.
123-reg
123-reg does not offer a way to give another person their own login to your account. If Roger needs a change to your domain's settings, he can talk you through it on the phone, or you can share the login through the secure form on your request page and change the password once the work is done.
Based on 123-reg's own help pages, checked 31 October 2026. Screens change from time to time; if something looks different, the 123-reg help page has the latest steps, or just ask Roger.
Freeola
We have not found a way in Freeola's published help to give another person their own login. Please share what Roger needs through the secure form on your request page, and change the password once the work is done. If Freeola offers you a separate FTP login for a developer, that works well too.
Based on Freeola's own help pages, checked 31 October 2026. Screens change from time to time; if something looks different, the Freeola help page has the latest steps, or just ask Roger.
DigitalOcean
Invite Roger to your team. He gets his own login, and you choose what he can do.
- Sign in at cloud.digitalocean.com. If you have more than one team, click your profile icon (top right), choose Switch Teams, and pick the right one.
- In the left-hand menu, click Settings.
- In the Team Members section, click Invite Members.
- Enter rogerudall@gmail.com.
- Choose the role Member. It lets Roger work on your servers but gives him no access to billing. (Choose Modifier instead if you would rather he could not delete anything.)
- Click Send Invites. Roger accepts the invitation from his email.
To remove Roger's access later: Settings, then the Team Members table: click the … menu next to Roger and choose Remove member. A pending invitation can be withdrawn with Cancel invite.
Based on DigitalOcean's own help pages, checked 31 October 2026. Screens change from time to time; if something looks different, the DigitalOcean help page has the latest steps, or just ask Roger.