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Free IT help, no jargon

Did I help you out of a tricky tech spot?

Whether it was an email that wouldn't send, a laptop that wouldn't behave, a scam you weren't sure about or a website that had stopped working, I'm glad I could help.

There's nothing to pay and nothing you have to do. But if you'd like to say thanks, here are two easy ways.

Roger Udall

Why I help for free

My paid work is building bespoke websites for small businesses and charities. Alongside that, I help people for free where I can: new start-ups finding their feet, and anyone who finds technology a bit of a puzzle. Tech should make life easier, and it's not much fun when it gets in the way.

There's no catch and no sales pitch. If I can't fix something, I'll tell you, and point you to someone who can.

The kind of things I help with

  • Email, passwords and getting back into accounts
  • Spotting scam emails, texts and phone calls
  • Setting up phones, tablets and laptops
  • Getting a new business online for the first time
  • Websites that have stopped working
  • Plain-English answers to "what does this mean?"

For a business with email, DNS or domain name trouble, see email, DNS and domain help.

Giving something back

Charity work matters to me. Since 2009 I've looked after the websites for PTSD Resolution, a UK charity that gives free, confidential therapy to armed forces veterans and their families, and I work with other charities too. The free IT help is the same idea, closer to home.

Stuck again?

If the same problem comes back, or something new crops up, just email support@rogerudall.co.uk and I'll do what I can.